by Mark Siracusa | Aug 16, 2024 | Websites 101
At 215 Marketing, we help business owners establish a strong online presence, and a key part of that is setting up and optimizing your Google Business Profile. This profile is essential for enhancing your visibility on Google Search and Maps, and one step in the...
by Garrett Gillin | Feb 21, 2024 | Client Service
Principles of Service Recovery Acknowledge the Problem: The first step in service recovery is to acknowledge the problem. It’s crucial to accept responsibility, even if the issue wasn’t directly your fault. This shows the client that you are taking their...
by Garrett Gillin | Feb 21, 2024 | Client Service
Principles of Service Recovery Acknowledge the Problem: The first step in service recovery is to acknowledge the problem. It’s crucial to accept responsibility, even if the issue wasn’t directly your fault. This shows the client that you are taking their...
by Garrett Gillin | Feb 21, 2024 | Client Service
Principles of Service Recovery Acknowledge the Problem: The first step in service recovery is to acknowledge the problem. It’s crucial to accept responsibility, even if the issue wasn’t directly your fault. This shows the client that you are taking their...
by Garrett Gillin | Feb 21, 2024 | Client Service
Principles and Best Practices Regular Proposal Delivery: Aim to deliver at least one proposal to each client every month. These proposals do not always need to be high-cost or high-effort, but they should demonstrate a proactive approach to identifying and addressing...