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Crisis and Problem-Solving – By Garrett Gillin

Crisis and Problem-Solving – By Garrett Gillin

by Garrett Gillin | Jun 4, 2024 | Understanding Small Business Owners

Introduction In this module, we delve into the sensitive yet crucial area of crisis and problem-solving. Small businesses often operate on thin margins and tight schedules, making them particularly vulnerable to crises. This article aims to equip you with the skills...
Client Discovery and Needs Analysis – By Garrett Gillin

Client Discovery and Needs Analysis – By Garrett Gillin

by Garrett Gillin | Jun 4, 2024 | Consulting 101

Introduction The third article in this consulting training series focuses on the critical stages of Client Discovery and Needs Analysis. These initial steps in the consulting process are pivotal in understanding the client’s unique challenges, goals, and...
The Consulting Process – By Garrett Gillin

The Consulting Process – By Garrett Gillin

by Garrett Gillin | Jun 4, 2024 | Consulting 101

Introduction The second article aims to demystify the consulting process, breaking it down into its essential stages. Understanding this process is crucial for all team members, as it provides a structured approach to problem-solving, decision-making, and client...
Introduction to Consulting in the Agency Context – By Garrett Gillin

Introduction to Consulting in the Agency Context – By Garrett Gillin

by Garrett Gillin | Jun 4, 2024 | Consulting 101

Introduction The first module serves as a foundational layer for understanding the integral role of a consultative approach within an agency. Regardless of one’s specific role, adopting a consultative mindset is crucial for delivering value to clients and contributing...
Effective Communication – By Garrett Gillin

Effective Communication – By Garrett Gillin

by Garrett Gillin | May 30, 2024 | Problem Solving

Objective This article aims to equip staff members with the skills needed to communicate their problem-solving processes and solutions effectively to stakeholders. Whether it’s a client, a team member, or upper management, effective communication is crucial for...
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